Please read these Terms & Conditions carefully before using the juan368 platform. By accessing or using juan368, you agree to be bound by the terms set out below.
These highlights do not replace the full Terms & Conditions below. Please read the complete document for all applicable rules.
juan368 is strictly for players aged 21 and older. Registration by minors is prohibited. We verify age during account creation and reserve the right to request supporting documents at any time.
Each player may hold only one juan368 account. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of any balances held therein.
juan368 operates within the regulatory framework established by PAGCOR. All gaming activities on the platform are subject to Philippine gaming laws and PAGCOR's applicable rules and regulations.
All deposits and withdrawals on juan368 must be made using payment methods registered in your own name. Third-party funding is not permitted. Accepted methods include GCash, PayMaya, and Philippine bank transfers.
All bonuses, promotions, and free credits offered by juan368 are subject to specific wagering requirements and conditions. Attempting to abuse bonus offers may result in account suspension and forfeiture of winnings.
juan368 is intended for use by players physically located in the Philippines. Access from jurisdictions where online gaming is prohibited is not permitted. Players are responsible for ensuring compliance with their local laws.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and juan368 ("juan368," "we," "us," "our"). By creating an account, accessing, or using the juan368 platform at juan368.app, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use the juan368 platform.
These Terms govern your access to and use of the juan368 online gaming platform, including all games, features, promotions, and services made available through juan368.app (the "Platform"). These Terms apply to all users of the Platform, including registered players and visitors.
By accessing the Platform, you represent and warrant that: (a) you are at least 21 years of age; (b) you are physically located in the Philippines or in a jurisdiction where online gaming is lawfully permitted; (c) you are not accessing the Platform on behalf of any third party; and (d) you have the legal capacity to enter into a binding agreement.
juan368 reserves the right to modify these Terms at any time. Continued use of the Platform following the posting of revised Terms constitutes your acceptance of those changes. We will endeavour to notify registered players of material changes via the contact details associated with their account.
The juan368 Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gaming. It is a criminal offence for persons under the age of 21 to engage in gambling activities in the Philippines. juan368 takes age verification seriously and employs verification procedures during registration. We reserve the right to request government-issued identification documents at any time to confirm a player's age and identity.
To access real-money gaming features on juan368, you must create a registered account. During registration, you agree to provide accurate, current, and complete information, including:
You agree to promptly update your registration information if any details change. Providing false, misleading, or incomplete information is a material breach of these Terms and may result in immediate account suspension and forfeiture of any balance.
Each individual player is permitted to hold only one (1) registered account on juan368. The creation of multiple accounts by a single individual — whether under the same or different names, mobile numbers, or email addresses — is strictly prohibited. juan368 reserves the right to close all duplicate accounts and forfeit any balances, bonuses, or winnings associated with them.
juan368 is operated for and directed at players in the Philippines. Players accessing the Platform from jurisdictions where online gaming is prohibited by law do so at their own risk and are solely responsible for compliance with applicable local laws. juan368 makes no representation that the Platform is lawful or available in any jurisdiction outside the Philippines.
You are solely responsible for maintaining the confidentiality of your juan368 account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party. juan368 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.
If you suspect that your account has been accessed without your authorisation, you must notify juan368 immediately via the in-platform live chat support. juan368 may temporarily suspend your account pending investigation of any reported unauthorised access.
juan368 is required to conduct Know Your Customer (KYC) verification in accordance with Philippine anti-money laundering regulations and PAGCOR requirements. You agree to provide any documentation requested by juan368 for KYC purposes, including but not limited to:
Failure to complete KYC verification within the timeframe specified by juan368 may result in the suspension of withdrawal privileges or account access until verification is completed.
You may request the closure of your juan368 account at any time by contacting our support team. Upon closure, any remaining balance (subject to applicable withdrawal conditions) will be returned to your registered payment method. juan368 reserves the right to close accounts that are found to be in breach of these Terms, without prior notice.
juan368 accepts deposits and processes withdrawals via the following payment methods, subject to availability:
All transactions on juan368 are denominated in Philippine Peso (PHP / ₱). juan368 does not accept deposits or process withdrawals via cryptocurrency of any kind, or via credit cards for gambling purposes, in compliance with applicable Philippine regulations.
All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit amounts may apply and are displayed on the deposit page within your juan368 account. Deposits are generally credited to your juan368 wallet immediately upon confirmation from the payment provider.
Withdrawals are processed to the same payment method used for the most recent deposit, where technically possible. juan368 reserves the right to request additional verification before processing any withdrawal. Withdrawal processing times vary by payment method and are displayed within the Platform. juan368 is not responsible for delays caused by third-party payment providers.
Withdrawals may be withheld pending completion of KYC verification, investigation of suspected fraudulent activity, or where a player's account is subject to a self-exclusion or cooling-off period.
juan368 is committed to compliance with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended ). All transactions are monitored for suspicious activity. juan368 reserves the right to report any transactions to the Anti-Money Laundering Council (AMLC) as required by law, and to freeze or close accounts where money laundering or fraud is suspected.
juan368 may offer bonuses, free credits, cashback, and other promotional incentives to registered players from time to time. All bonuses are subject to specific terms and wagering requirements, which will be communicated at the time the bonus is offered. General bonus conditions include:
All games available on the juan368 Platform are operated using certified Random Number Generator (RNG) technology, independently audited to ensure fairness and randomness of outcomes. Game-specific rules are displayed within each game interface. By participating in any game on juan368, you agree to be bound by the applicable game rules.
In the event of a discrepancy between the result displayed on your device and the result recorded on juan368's servers, the server-side record shall be deemed authoritative. juan368 is not responsible for losses arising from technical failures on the player's device, internet connection issues, or power interruptions during gameplay.
juan368 reserves the right to void any game round or transaction where a technical error, software malfunction, or human error has resulted in an incorrect outcome or payout. In such cases, affected players will be notified and any incorrectly credited amounts will be adjusted accordingly.
The following conduct is strictly prohibited on the juan368 Platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant law enforcement authorities:
Gambling is addictive. Know when to stop. juan368 is committed to promoting responsible gaming and providing tools to help players stay in control.
juan368 provides the following responsible gaming tools, accessible from your account settings:
If you believe you or someone you know may have a gambling problem, we encourage you to seek help. juan368 supports access to responsible gaming resources available in the Philippines. You may also contact our support team at any time to activate any of the above tools or to discuss your concerns confidentially.
For more information, please visit our Responsible Gaming page.
All content on the juan368 Platform — including but not limited to software, game content, graphics, logos, trademarks, text, and user interface elements — is the property of juan368 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial recreational purposes only.
You must not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the juan368 Platform without our prior written consent.
To the maximum extent permitted by applicable Philippine law, juan368 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits, even if juan368 has been advised of the possibility of such damages.
juan368's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your juan368 account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude juan368's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
juan368 collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and our Privacy Policy. By registering on juan368, you consent to the collection and processing of your personal data as described in our Privacy Policy. Please review our Privacy Policy carefully to understand how we handle your information.
juan368 reserves the right to amend, update, or replace these Terms at any time. The most current version of the Terms will always be available at juan368.app/terms-conditions. Where changes are material, juan368 will endeavour to notify registered players via email or in-platform notification at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of the juan368 Platform shall first be referred to juan368's customer support team for resolution. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
To the extent that any dispute relates to the conduct of gaming activities regulated by PAGCOR, the applicable PAGCOR dispute resolution procedures shall apply.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the juan368 support team:
We aim to respond to all written enquiries within two (2) business days.
Live casino, slots, bingo, virtual sports — all on one PAGCOR-regulated platform built for Filipino players. GCash deposits, 24/7 support, and responsible gaming tools included. For players 21 and older.
21+ only. Play responsibly. Gambling is addictive. Know when to stop.